Shipping policy
SHIPPING POLICY
Last updated: July 2026
Processing Time All orders are processed within 1–3 business days (Monday–Friday, excluding federal holidays). Orders placed on weekends or holidays will begin processing the next business day. You will receive a confirmation email when your order has shipped.
Shipping Estimates (Domestic – United States) Once shipped, estimated delivery times are:
- Standard Shipping: 5–8 business days
- Expedited Shipping: 2–3 business days (where available at checkout)
Delivery estimates begin from the date of shipment, not the date of order. 'Koriem is based in Colorado.
Shipping Carriers We ship via USPS, UPS, or FedEx depending on your location and selected shipping method. Carrier selection is made at our discretion to ensure reliable delivery.
Tracking A tracking number will be emailed to you once your order ships. Please allow up to 24 hours for tracking information to update after you receive your shipping confirmation.
Address Corrections Please ensure your shipping address is correct before placing your order. We are not responsible for orders delivered to an incorrect address provided at checkout. If you notice an error, contact us immediately at info@koriem.shop — we can only modify addresses before an order has shipped.
Order Cancellations Orders may be cancelled within 24 hours of placement if they have not yet been fulfilled. Contact us at info@koriem.shop as soon as possible. Once an order has shipped, it cannot be cancelled.
Lost, Delayed, or Stolen Packages If your tracking shows delivered but you have not received your package, please: (1) check with neighbors and building management, (2) wait 2 additional business days, then (3) contact us at info@koriem.shop. We will work with the carrier to investigate. 'Koriem is not responsible for packages confirmed as delivered by the carrier or for packages stolen after delivery.
For packages that are lost in transit (no movement for 10+ business days), please contact us and we will open a carrier claim on your behalf.
Damaged Items If your order arrives damaged, please contact us within 7 days of delivery at info@koriem.shop with your order number and clear photographs of the damaged item and packaging. We will arrange a replacement at no additional cost.
Wrong Item Received If you received an incorrect item, contact us within 7 days of delivery with your order number and a photo of the item received. We will ship the correct item promptly.
Supplement & Personal Care Shipping Notes All supplements and personal care products are shipped in their original sealed packaging. We recommend storing products away from direct heat and sunlight during transit and after delivery.
Contact For all shipping inquiries: info@koriem.shop