Contact

Get in Touch

We'd love to hear from you. Whether you have a question about your order, need help choosing a product for your hair-wellness routine, or simply want to reach the Koriem team, we're here to help.

How to Reach Us
Email: info@koriem.shop
We aim to respond within 1–2 business days, Monday through Friday.

Order Support
For questions about tracking, a damaged shipment, an incorrect item, or another order issue, please include your order number in your message so we can assist you efficiently. All sales are final except for qualifying damaged or incorrect-item issues handled under our Refund Policy.

Product Questions
Not sure which Koriem product fits your routine? Tell us about your current hair-care priorities and we'll help you compare the available options.

Response Times
Our team is available Monday–Friday. Messages sent on weekends or holidays are answered the next business day.

CARE BEGINS WITH LISTENING

Tell Us Where You Are in Your Ritual.

Whether you need help choosing a formula, understanding where a product fits, or resolving an order concern, share the details that will help us guide you thoughtfully.

01

Product Guidance

Tell us about the step or formula you’re considering.

02

Ritual Support

Let us know what feels unclear in your current routine.

03

Order Care

Include your order number when your note concerns an existing purchase.

For damaged or incorrect items, contact us within 7 days of delivery and include clear photographs when possible.