Refund & Return Policy
All sales are final.
We provide replacements or refunds only for items received damaged or incorrect. If you receive a damaged or incorrect item, please contact us at info@koriem.shop within 7 days of delivery with your order number and clear photographs of the item and packaging.
Damaged or Incorrect Items
If your order arrives damaged or you received the wrong item, we will make it right. Contact us within 7 days of delivery with:
- Your order number
- Clear photographs of the item and packaging
We will review your request and respond within 2 business days.
All Other Returns
We do not accept returns or exchanges for change of mind, incorrect selection, or opened products. Please review your order carefully before completing your purchase.
Subscriptions
Subscription orders follow the same policy. All subscription charges are final. You may cancel your subscription at any time before the next billing date to avoid future charges.
Questions
Contact us at info@koriem.shop with any questions about your order.